Terms & Conditions – Tandem Flights and Courses

Infinitfly is the trading name of Richard TAYLOR - Paragliding instructor: DEJEPS No. DEARA180277  SIRET: 81106653900024

Context : Paragliding activities are subject to weather conditions, aerology and the opening of the ski lifts in the Chamonix valley.

All activity will be supervised by free flight professionals according to the rules in force in France.

Tandem Flights:

Insurance - Instructors are insured for the professional third party liability. Passengers are advised to have personal accident and repatriation personal insurance.

Cancellation - We reserve the right to cancel flights at any time prior to take-off for safety reasons related to weather conditions. Preferably flights will be rescheduled at another time convenient for both passengers and InfitFLY. If a postponement is not possible the flight will be refunded (we cannot refund ski lift tickets)

Cancellation by passengers - is possible up to 48 hours before the flight without charge, less than 48 hours before the flight is payable at 100%.

Passenger weight - We reserve the right to cancel flights, without refund, in cases where the passenger's information is not consistent with that provided at the time of booking. (especially weights above 95kg, and weights below 45kg at inappropriate times)

Gift vouchers - The customer is responsible for making an appointment. InfinitFLY cannot be held responsible for making an appointment late in relation to the end of the validity of the voucher and therefore the impossibility of providing the service due to bad weather or the closure of the ski lifts. The customer must make contact by phone or e-mail in order to arrange an appointment to carry out the service ordered. It is strongly recommended to make the appointment at least 72 hours before the flight. InfintFLY will honour gift vouchers beyond the validity date subject to a supplemental payment of 10€ plus the difference in price paid for the gift voucher and the current price of the service.

Ski lifts - The lift ticket is the responsibility of the customer and is in no case included in the price of our services.

Courses and Coaching:

Insurance - Instructors are insured for the professional air third party liability activity. Students must have Air Liability insurance and are advised to have personal accident and repatriation personal insurance.

Cancellation - We reserve the right to cancel courses at any time for security reasons related to weather conditions. Preferably the days will be postponed to another convenient time for the student and InfitFLY. If a postponement is not possible, we issue a gift voucher for the value of the unused course days.

Minimum number of students - applies to many of our courses, we reserve the right to cancel courses up to 5 days before the start date if there are insufficient students to make the course viable. Preferably courses will be rescheduled at another time convenient for both students and InfitFLY. If a postponement is not possible the course will be refunded.

Cancellation by students - is possible up to 15 days before the start of the course without charge, less than 15 days before the course is payable at 100%, except on presentation of a medical certificate at least 72 hours before the start of the course.